Navigating Difficult Conversations: It's a Relationship Thing

During the webinar, participants will learn techniques to help:

- Stay focused on what matters most when conversations deteriorate.

- Manage my emotional state when others lose control.

- Speak with both candor and kindness.

- Make it safe for others to speak candidly.

- Move conversations to agreement and resolution.


Cheryl Persigehl has over 35 years of organizational development, communications, and marketing experience in a wide variety of industries.

She has worked as a consultant, facilitator and executive coach with individual leaders, leadership teams, boards, cross-functional teams and collegial work groups for the past 20 years.

Cheryl brings to her consulting practice a history of helping individuals and groups increase their effectiveness in all aspects of their lives and create healthy work environments where everyone can thrive.


  • Format: Video
  • Length: 01:02:20
  • Release Date: February 28, 2017
  • Presenter: Cheryl Persigehl

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